Last Updated: January 2025
At 8 app, your privacy is our highest priority. This privacy policy ("Policy") explains what information we collect, how we use it, and how we keep it secure. Please read this policy carefully before using the platform, as it contains important information about how your personal data is handled. By using our services, you are considered to have agreed to this policy. We are committed to always ensuring the security of your information in compliance with applicable data protection laws in Bangladesh.
When you register on the 8 app platform, your name, email address, mobile number, and date of birth are collected. Identity verification may require your national ID or passport details, which are stored on secure encrypted servers. Payment method information (such as mobile banking numbers) is collected to facilitate financial transactions, but full card numbers or PINs are never stored. When you use the platform, technical information such as device type, browser details, IP address, and usage patterns is collected automatically. This information is used to improve the platform and ensure security.
Collected information is primarily used to manage your account, process transactions, and provide customer support. Data is analyzed to ensure platform security and detect fraudulent activity. Your preferences and usage patterns are analyzed to deliver a more refined and personalized experience. Information may also be used to meet applicable legal obligations and satisfy regulatory requirements. With your consent, information may be used to contact you about promotional offers and updates, and you may withdraw this consent at any time.
8 app uses cookies and similar technologies on its website and app to enhance your browsing experience and remember your login state. Session cookies are automatically deleted when you close your browser, while persistent cookies are stored for a set period. You can disable cookies through your browser settings, though this may limit some platform features. We do not use third-party advertising cookies, and your browsing data is never sold to advertisers. For more details about our cookie policy, please see our FAQ Page here.
Your personal information is never sold to third parties and is not shared with other organizations for marketing purposes. Limited information may be shared with trusted service providers for payment processing, identity verification, and technical support, but they are bound by strict confidentiality agreements. Information may be disclosed in response to lawful requests from legal authorities or regulatory bodies in Bangladesh. In cases involving fraud or illegal activity investigations, relevant information may be shared with the appropriate authorities. In all cases of data sharing, we follow a minimum necessary disclosure policy.
We use industry-standard SSL encryption and secure server infrastructure to protect your data. Sensitive information such as passwords and financial details is always stored in encrypted form and cannot be viewed directly by any staff member. System security is maintained through regular security audits and vulnerability assessments. Multi-factor authentication and access controls are in place to prevent unauthorized access. However, no method on the internet is 100% secure, so we strongly recommend using a strong password to keep your own account safe.
Your personal information is available for you to view, correct, and request deletion of. Many details can be updated directly from your account settings; for more complex requests, please contact our support team. You can opt out of promotional communications at any time. Even after your account is closed, some information may be retained for a specified period due to legal obligations. For any data-related requests or complaints, please contact our support team and we will endeavor to respond within 30 business days.
Necessary information is retained while your account is active. After account closure, financial transaction records are kept for a specified period in accordance with applicable laws in Bangladesh. Security logs and fraud prevention data are retained for a limited period. In the event of a legal dispute or investigation, relevant information may be kept for as long as necessary. Once the designated period has passed, data is securely deleted or anonymized.
8 app reserves the right to update this privacy policy at any time. For significant changes, we will make reasonable efforts to notify you via your registered email or through the platform. Continued use of the platform after any changes will be considered your acceptance of the updated policy. The latest policy will always be available on this page, with the date of the most recent update noted at the top. We recommend visiting this page regularly to stay up to date.
If you have any questions, requests, or complaints about your data, please contact our support team directly. We typically respond within 24–48 hours.
Answers to the most frequently asked questions about privacy and security can be found on our FAQ page.
View FAQRead our privacy policy to be assured that your data is fully protected. Join thousands of players in Bangladesh — register safely and enjoy the best entertainment on mobile. Registration is completely free and takes just a few minutes.